Illustrative photo
Garage door repair

Stepp & Sons Garage Doors

Garage door repair · Charleston, WV

4.8 · 44 Google reviews

Call (304) 925-3800Visit websiteDirections
  • SpringsOn its website
  • OpenersOn its website
  • Cables & tracksOn its website
  • 24/7 emergencyOn its website
Advertisement

About Stepp & Sons Garage Doors

Stepp & Sons Garage Doors is a garage door repair company based at 15 Azalea Ln, Charleston (West Virginia).

Its own website, steppandsons.com, lists spring replacement, opener repair and installation, off-track doors and rollers, panel replacement, and new door installation, plus emergency calls, 24/7 service, and same-day service. Each item below links to the page where it says so.

Terms it mentions: free estimates, licensed and insured work, and local, family ownership.

Its website says it has been in business since 1972.

Hours on Google Maps (June 2026): Mon–Fri 8 am–5 pm; Sat–Sun Closed.

On Google Maps it has a 4.8 rating from 44 reviews (June 2026).

Services and terms

  • Broken springs
  • Openers
  • Off-track & rollers
  • Panels
  • New doors
  • Commercial doors
  • Emergency service
  • 24/7
  • Same-day
  • Free estimates
  • Licensed & insured
  • Family/locally owned

What Stepp & Sons Garage Doors says on its website

Quoted from its website, read in October 2026. Things change: confirm before you book.

Opening hours

Monday8 am–5 pm
Tuesday8 am–5 pm
Wednesday8 am–5 pm
Thursday8 am–5 pm
Friday8 am–5 pm
SaturdayClosed
SundayClosed

From its Google Maps profile (June 2026); "Open now" is worked out in the company's time zone. Emergency lines often answer outside these hours: ask.

Stepp & Sons Garage Doors on the map

Loading map…

Other pins: garage door companies within 15 miles. Map data © OpenStreetMap contributors.

Advertisement

Before you call Stepp & Sons Garage Doors

Have ready

  • Your door: single or double, and roughly how old
  • What you see or hear: a bang, a gap in a spring, a loose cable, a crooked door, blinking sensor lights
  • Whether the door is stuck open or a car is trapped (that's what makes it urgent)

Ask about

  • The service-call or trip fee, and whether it's credited if you go ahead
  • A price range for the likely repair, before they drive out
  • Night, weekend or holiday charges
  • The warranty on parts and labor, in writing

Hired Stepp & Sons Garage Doors? Help the next homeowner

No account needed. One vote per badge per visitor; counts appear once a few people agree. Nothing here changes the order of the directory.

What did they do well?

Are they still in business?

Report a price you paid

Reported prices are checked before they're shown, without your name.

How fast did they come?

We show the median once three people have answered.

Ask a question about this company

Questions are published with an answer once we or the company reply.

Something is wrong on this page
Advertisement

Stepp & Sons Garage Doors: common questions

How do I contact Stepp & Sons Garage Doors?

You can reach it by phone on (304) 925-3800 and through its website, steppandsons.com.

Where is Stepp & Sons Garage Doors?

15 Azalea Ln, Charleston, WV 25306. Open in Google Maps.

Does Stepp & Sons Garage Doors offer 24/7 garage door repair?

Its website says so: “24/7 Emergency Service” Ask about after-hours fees when you call.

Does Stepp & Sons Garage Doors repair broken springs?

Yes, its website mentions it: “Broken Garage Door Spring Repairs” See what spring repair should cost.

Does Stepp & Sons Garage Doors repair or install garage door openers?

Its website mentions openers: “Garage Door Opener Repair & Installation”

Does Stepp & Sons Garage Doors give free estimates?

Its website says: “Request a FREE Estimate Today!”

More garage door companies in Charleston

Nearby, in other towns

Keep exploring